Throughout my time as a “captured” employee, becoming a consultant was something I always debated. It was so appealing to consider the independence that consulting offered, and I realized I had the inherent enthusiasm and dedication to be my own boss. I could get excited about the prospect of managing my own projects, balancing my own books, and being responsible for all

aspects of my own business. But, like any new life-changing adventure, when I finally decided, three year’s ago, to take the necessary steps to open Charak TechComm, LLC, it was still a very scary thing to do! I was on my own—no colleagues to bounce things around with and no manager that would assign me to my next project. I was responsible for finding my own clients who would pay for my services, which I marketed as: Transforming technical information into usable knowledge for a targeted audience ©.

It took some time, but through continual networking with others in the technical communication industry I did find clients. I’ve created marketing text for brochures, developed software manuals, and written e-learning content for both the telecommunications and insurance industries. My experiences have offered me opportunities for professional as well as personal growth.

Like all technical communicators, I continually need to hone my skills so I can understand my clients’ perspectives and manage my clients’ expectations. I also must be aware of project scope changes.

Of course, if expectations or changes in scope become an issue, which has happened once or twice, I adjusted my thinking so I could honor the client request.
After my deadlines were met, I learned from the experience and knew that I would address the potential pit-falls in my next proposal or work order.

There are two things that I do find difficult: Too much alone time and having to be your own IT support department! Working from home all by yourself is isolating and can become lonely. If you are having a bad day there’s no one around to help you get out of the mood. However, I have found that picking up the phone and calling a SWO-STC buddy, who understands and can help you through the hard project or difficult client situation, is very helpful. And when my computer decides that it’s having its own bad day, I call my technology professional who provides my small business with computer service and support. Jeff has been a lifesaver and has often allowed me to keep my sanity!

From my perspective, becoming a consultant has been a wonderful choice. I enjoy my work, nurture my business, and continue to grow as a technical communicator. I also never stop handing out my brochures or business cards since networking is the key to finding new clients! Do you have any prospective leads for me?