Burt Huber, from Ariel PCS, presented “Inline Learning™: An Integrated Knowledge Management Approach”. Mr. Huber has worked in the Information Technology field for over 22 years in a variety of capacities. Designing and developing business systems that effectively leverage technology and human performance has been the focus of his career. In recent years, Mr. Huber has gained recognition as an industry leader in the area of Performance Support Engineering™ and Knowledge Management with business critical applications.

Mr. Huber consults with Fortune 500 organizations in the areas of business strategy, information technology, knowledge management, and performance support. He frequently speaks at conferences for various professional organizations and is published in trade publications sharing his vision and strategies for the future. Mr. Huber has been an active member of several professional communities, publishing papers, presenting research and serving on technical committees.

He began by explaining what inline learning is and how it can help companies empower their employees. Most importantly, he presented before and after examples that helped us understand how integrating knowledge, and making it available to users from their own point of view, helps support business processes and organizational goals.

To find out more, go to http://www.arielpcs.com.