Software user assistance encompasses a wide range of skills and technologies that are combined to improve the software user’s experience.
Join us on Saturday morning, February 11th as Joe Welinske, president of WritersUA, presents the following topics to help you learn more about the current world of software user assistance and techniques for creating valuable content for your users. Feel free to attend one, two, or all three sessions.
9:00-10:00 - An Overview of Trends, Tools and Technologies in Software User Assistance
10:00-11:00 – Write More, Write Less: Embracing the Value of Crafted Words and Images
11:00-12:00 – Optimizing the Googleability of Your Content
Hosted by
STC-SWO and Seapine Software
Date and time
Saturday, February 11, 2012, at 9:00 am – 12:00 Noon
Location
Seapine Software, 5412 Courseview Drive, Suite 200, Mason, OH 45040 (Click here for a map.)
Registration
You must register and pay ($5 for STC members, $10 for non-members) in advance via PayPal.
Click here for PayPal payment instructions. Registration deadline is Wednesday, February 8 at 5:00 pm. Space is limited to 20, so register soon!
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About Joe Welinske
Joe Welinske, the president of WritersUA, has been involved with software documentation development since 1984. He recently published Developing User Assistance for Mobile Apps. He has also taught online Help courses at the University of Washington, UC Santa Cruz, and Bellevue Community College. Joe received a B.S. in Industrial Engineering from the University of Illinois in 1981, and a M.S. in Adult Instructional Management from Loyola University in 1987. Joe served as President of STC Puget Sound Chapter from 2006-2008 and Membership Director for the Puget Sound Chapter of the Usability Professionals Association in 2010.
WritersUA is a company devoted to providing training and information for user assistance professionals. The WritersUA/WinWriters Conference draws hundreds of attendees each year from around the world to share the latest in user assistance design and implementation. The free content on the WritersUA web site attracts over 20,000 visitors each month.
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